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Privacy Policy

Effective Date: July 2026 | Last Updated: Current Version

Welcome to UGBkart.com ("Platform"). We value the trust you place in us, which is why we insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy describes how UGB Digital Pvt Ltd collects, uses, shares, or otherwise processes your personal information through our website and seller portal interfaces.


1. Collection of Information

When you use our Platform or register as an onboarded vendor, we collect and store your information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized marketplace experience.

2. Use of Business Data

We use your personal and business data strictly to provide the marketplace utilities you request. To the extent we use this data to market services to you, we will provide you the ability to opt-out. We leverage this information to resolve disputes, troubleshoot dashboard errors, promote a safe platform service, collect platform management fees, and measure buyer interest in your catalog items.

3. Sharing of Information

UGBkart does not disclose, sell, or rent your business credentials to third parties for their promotional purposes without your explicit consent. We may share corporate data with our internal group business segments (such as UGB Agro Private Limited or our operational infrastructure units) to facilitate joint logistics lanes and automated accounting workflows. We may also disclose information to trusted logistics partners who handle physical product shipments across India.

4. Security Guardrails

Our Platform maintains stringent physical, electronic, and managerial safety protocols to protect your data against unauthorized access, loss, or alteration. Whenever you modify your financial portal details or access your seller console dashboard, we utilize secure server architectures and data transmission channels.

5. Queries and Grievances

If you have a question, concern, or grievance regarding the processing of your data under this policy, you can transmit an official communication directly to our support desk through the contact options listed on our Platform dashboard interface.